Privacy Policy

1. Introduction

Canadian House Partners Inc. ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our rent-to-own services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Financial Information: Income details, employment information, credit history (with your consent)
• Property Preferences: Desired location, home type, budget range
• Technical Data: IP address, browser type, device information, pages visited
• Communication Records: Emails, phone calls, and messages exchanged with us

3. How We Use Your Information

We use your personal information to:

• Process and evaluate your rent-to-own application
• Match you with suitable properties
• Communicate with you about our services
• Connect you with our partner network (realtors, mortgage brokers, financial advisors)
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

• Service Partners: Licensed realtors, mortgage brokers, and financial professionals who assist in providing our services
• Service Providers: Companies that help us operate our business (e.g., hosting, email services)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

6. Your Rights

Under Canadian privacy law, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Withdrawal: Withdraw consent for certain uses of your information
• Deletion: Request deletion of your information (subject to legal requirements)
• Complaint: File a complaint with the Privacy Commissioner of Canada

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Application data is typically retained for 7 years for legal and business purposes.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Canadian House Partners Inc.
Email: privacy@canadianhousepartners.ca
Website: canadianhousepartners.ca

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This Privacy Policy is effective as of January 24, 2026.